Chat apps ranked by installs
Chat has 93 apps with 41,368 active installs on Shopify stores. Inbox leads with 51.9% of installs.
Start freeGet an API key and list the stores running any of these apps.
Active installs
41,368
Data as of 10 Nov 2026
Apps in category
93
7 new in the last 90 days
Top-3 share
80.4%
12-month change after a year of tracking
Stores running 2+ apps in category
3%
1,104 stores
Share of category installs
Monthly, last 12 months- Inbox 51.9%
- Gorgias 21.6%
- Tidio: AI Chatbot & Live Chat 6.9%
- Chatty (Avada) 3.4%
- Richpanel 2.3%
- 88 others 13.9%
View as table
| Month | Inbox | Gorgias | Tidio: AI Chatbot & Live Chat | Chatty (Avada) | Richpanel | 88 others |
|---|---|---|---|---|---|---|
| Nov 26 | 51.9% | 21.6% | 6.9% | 3.4% | 2.3% | 13.9% |
All 93 apps, ranked
| # | App | Developer | Active installs | Share | Rating |
|---|---|---|---|---|---|
| 1 | Shopify | 21,468 | 51.9% | ★ 4.5 (5,818) | |
| 2 | Gorgias Inc. | 8,929 | 21.6% | ★ 4.3 (708) | |
| 3 | TIDIO LLC | 2,852 | 6.89% | ★ 4.8 (1,357) | |
| 4 | Chatty AI Sales Agent - For live chat & helpdesk | 1,395 | 3.37% | ★ 4.9 (1,894) | |
| 5 | Richpanel Inc | 957 | 2.31% | ★ 4.9 (136) | |
| 6 | tawk.to | 917 | 2.22% | ★ 3.6 (89) | |
| 7 | Reamaze | 906 | 2.19% | ★ 4.5 (180) | |
| 8 | GTY AG | 462 | 1.12% | ★ 4.9 (139) | |
| 9 | Roger Wilco LLC | 434 | 1.05% | ★ 4.6 (307) | |
| 10 | BiteSpeed | 412 | 0.996% | ★ 4.6 (408) | |
| 11 | ZIPCHAT INC | 361 | 0.873% | ★ 4.9 (209) | |
| 12 | Bourbon Science Inc. | 298 | 0.72% | ★ 4.9 (472) | |
| 13 | Crisp | 297 | 0.718% | ★ 4.0 (34) | |
| 14 | Wizybot Inc | 238 | 0.575% | ★ 4.5 (166) | |
| 15 | Verifast | 169 | 0.409% | ★ 4.9 (143) | |
| 16 | Gladly Inc | 158 | 0.382% | ★ 4.7 (29) | |
| 17 | Channel Corp. | 138 | 0.334% | ★ 4.8 (51) | |
| 18 | Premio | 123 | 0.297% | ★ 4.9 (288) | |
| 19 | Premio | 115 | 0.278% | ★ 4.9 (334) | |
| 20 | VanChat | 78 | 0.189% | ★ 4.9 (124) | |
| 21 | iAdvize | 70 | 0.169% | ★ 5.0 (30) | |
| 22 | Chatbase.co Inc. | 53 | 0.128% | ★ 4.9 (37) | |
| 23 | Alhena AI | 47 | 0.114% | ★ 5.0 (6) | |
| 24 | Chizy | 40 | 0.0967% | ★ 5.0 (138) | |
| 25 | Molin AI Ltd | 36 | 0.087% | ★ 4.8 (12) | |
| 26 | Prefixbox | 36 | 0.087% | ★ 5.0 (59) | |
| 27 | Clevertar | 34 | 0.0822% | ★ 4.9 (38) | |
| 28 | Dixa Aps | 34 | 0.0822% | – | |
| 29 | Dori | 30 | 0.0725% | ★ 5.0 (47) | |
| 30 | Formilla.com | 29 | 0.0701% | ★ 5.0 (21) | |
| 31 | PLAID, Inc. | 21 | 0.0508% | – | |
| 32 | Social Intents | 21 | 0.0508% | ★ 5.0 (1) | |
| 33 | Alice Labs Pte. Ltd. | 20 | 0.0483% | ★ 4.9 (15) | |
| 34 | ConvertFox Global Inc. | 16 | 0.0387% | – | |
| 35 | Chatfuel | 13 | 0.0314% | – | |
| 36 | Adot Technologies Inc | 12 | 0.029% | ★ 5.0 (10) | |
| 37 | Ometrics | 10 | 0.0242% | ★ 5.0 (4) |
Who installs chat apps
CountriesSkew versus all scanned stores
- United States+1.6%
- Australia+0.5%
- Brazil−0.4%
- India−0.4%
- Germany−0.5%
- Japan−0.5%
VerticalsSkew versus all scanned stores
- Home & Garden+2%
- Autos & Vehicles+0.8%
- Health+0.8%
- Books & Literature−0.6%
- Arts & Entertainment−0.8%
- Food & Drink−3.4%
Typical order valueSkew versus all scanned stores
- Under $25−0.4%
- $25–50−5.4%
- $100–200+2%
- $200–500+2%
- $500–1,000+1%
- $1,000++0.9%
Every store running a chat app
All 41,368 installs across all 93 apps, by store domain, with country, industry, order-value band and install dates, as JSON. Counting is free; each store costs 1 credit, and you start with 50 free.
See the API call and response
# Free: how many stores run the app
curl https://api.installgraph.com/v1/apps/signalpath/companies/count \
-H "Authorization: Bearer $INSTALLGRAPH_KEY"
# 1 credit per store: the stores themselves
curl https://api.installgraph.com/v1/apps/signalpath/companies \
-H "Authorization: Bearer $INSTALLGRAPH_KEY"
# Response (abridged)
{
"data": [
{
"domain": "example-store-one.com",
"name": "Example Store One",
"country": "US",
"firstSeenAt": "2026-03-04T00:00:00Z",
"lastSeenAt": "2026-11-02T00:00:00Z"
},
{
"domain": "example-store-two.com",
"name": "Example Store Two",
"country": "US",
"firstSeenAt": "2026-09-18T00:00:00Z",
"lastSeenAt": "2026-11-01T00:00:00Z"
}
],
"pagination": {
"nextCursor": "eyJkIjoiZXhhbXBsZS1zdG9yZS10d28uY29tIn0",
"hasMore": true
},
"meta": {
"requestId": "req_8f2c41",
"creditsCharged": 2,
"creditsRemaining": 48
}
}Filter by country, region, industry and order value. A store's whole stack is GET /v1/companies/{domain}, and category-level counts are free at GET /v1/public/stats with no key. Full reference: API docs.
More in Store management
How we count installsInstalls are detected on live Shopify storefronts, each scanned weekly. A store counts as an active install if the app was detected on its most recent healthy scan. Category membership follows each app's own Shopify listing.Read the methodology