dixa is installed on 34 active Shopify stores. It ranks #15 of 25 helpdesk apps with 0.2% of category installs.
Active installs
34
Data as of 10 Nov 2026
Top country
United States
38.2% of dixa stores
Category rank
#15
of 25 in Helpdesk
Share of category
0.2%
Who installs dixa
34 active stores · data as of 10 Nov 2026CountriesSkew versus all scanned stores
- United Kingdom+17.4%
- Germany+15.8%
- Denmark+14.3%
- United States−39.3%
VerticalsSkew versus all scanned stores
In line with all scanned stores: none stands out beyond chance.
Typical order valueSkew versus all scanned stores
In line with all scanned stores: none stands out beyond chance.
Top apps in Helpdesk
Ranked by active installs. A category can mix apps that do different jobs, so not all of these compete with dixa.
| # | App | Active installs | Share | Rating |
|---|---|---|---|---|
| 1 |  Gorgias | 8,929 | 41.3% | ★ 4.3 (708) |
| 2 |  Redo | 4,475 | 20.7% | ★ 4.9 (857) |
| 3 |  Tidio: AI Chatbot & Live Chat | 2,852 | 13.2% | ★ 4.8 (1,357) |
| 4 |  Chatty (Avada) | 1,395 | 6.45% | ★ 4.9 (1,894) |
| 5 |  Richpanel | 957 | 4.43% | ★ 4.9 (136) |
| 6 | dixa | 34 | 0.157% | – |
Often installed with dixa
Apps that run on dixa stores far more often than on the average Shopify store.
Klaviyoby Klaviyo★ 4.7 (3,434)79%of dixa stores1.9× avg
Pandectes GDPR Complianceby Pandectes★ 5.0 (3,115)Built for Shopify26%of dixa stores7.3× avg
TikTokby TikTok Inc.★ 4.8 (15,983)44%of dixa stores1.7× avg
Recharge Subscriptions Appby Recharge★ 4.8 (3,155)24%of dixa stores5.3× avg
Attentiveby Attentive★ 4.7 (112)21%of dixa stores8.3× avg
LoyaltyLionby LoyaltyLion★ 4.7 (549)18%of dixa stores16.3× avg
Stores using dixa
How we count installsInstalls are detected on live Shopify storefronts, each scanned weekly. A store counts as an active install if the app was detected on its most recent healthy scan.Read the methodology