Chatty AI Chatbot & Live Chat installs and market share
ChatHelpdesk
Chatty (Avada) is installed on 1,395 active Shopify stores. It ranks #4 of 93 chat apps with 3.4% of category installs.
Active installs
1,395
Data as of 10 Nov 2026
Top country
United States
73.8% of Chatty (Avada) stores
Category rank
#4
of 93 in Chat
Share of category
3.4%
Who installs Chatty (Avada)
1,395 active stores · data as of 10 Nov 2026CountriesSkew versus all scanned stores
- Indonesia+0.4%
- Poland+0.4%
- Hong Kong SAR China+0.3%
- Romania+0.3%
- United States−3.7%
VerticalsSkew versus all scanned stores
- Home & Garden+4.5%
- Consumer Electronics+2.1%
- Autos & Vehicles+2%
- Business & Industrial+1.9%
- Food & Drink−4.6%
- Apparel−5.4%
Typical order valueSkew versus all scanned stores
- $25–50−6.6%
- $500–1,000+1.9%
- $1,000++2.2%
Share of Chat installsSee the full Chat benchmark →
- Inbox51.9%
- Gorgias21.6%
- Tidio: AI Chatbot & Live Chat6.89%
- Chatty (Avada)3.37%
- 89 others16.3%
Alternatives to Chatty (Avada)
Chat apps that Chatty (Avada) stores rarely run alongside it, compared with other stores using chat apps: stores pick one or the other.
Top apps in Chat
Ranked by active installs. A category can mix apps that do different jobs, so not all of these compete with Chatty (Avada).
| # | App | Active installs | Share | Rating |
|---|---|---|---|---|
| 1 |  Inbox | 21,468 | 51.9% | ★ 4.5 (5,818) |
| 2 |  Gorgias | 8,929 | 21.6% | ★ 4.3 (708) |
| 3 |  Tidio: AI Chatbot & Live Chat | 2,852 | 6.89% | ★ 4.8 (1,357) |
| 4 | Chatty (Avada) | 1,395 | 3.37% | ★ 4.9 (1,894) |
| 5 |  Richpanel | 957 | 2.31% | ★ 4.9 (136) |
| 6 |  tawk.to Live Chat | 917 | 2.22% | ★ 3.6 (89) |
Often installed with Chatty (Avada)
Apps that run on Chatty (Avada) stores far more often than on the average Shopify store.
Judge.meby Judge.me★ 5.0 (49,852)Built for Shopify48%of Chatty (Avada) stores1.6× avg
TikTokby TikTok Inc.★ 4.8 (15,983)34%of Chatty (Avada) stores1.3× avg
GoAffProby GoAffPro★ 4.6 (950)12%of Chatty (Avada) stores2.3× avg
UpPromoteby UpPromote★ 4.9 (3,942)Built for Shopify12%of Chatty (Avada) stores2.0× avg
CWILLby CWILL INC★ 4.9 (7,663)Built for Shopify8%of Chatty (Avada) stores2.5× avg
Powerfulby Powerful Form★ 4.9 (2,662)Built for Shopify9%of Chatty (Avada) stores2.1× avg
Stores using Chatty (Avada)
How we count installsInstalls are detected on live Shopify storefronts, each scanned weekly. A store counts as an active install if the app was detected on its most recent healthy scan.Read the methodology