BestChat: AI Chatbot+Live Chat installs and market share
ChatMarketing - Other
BestChat is installed on 223 active Shopify stores. It ranks #19 of 112 chat apps with 0.5% of category installs.
Active installs
223
Data as of 11 Nov 2026
Top country
United States
71.3% of BestChat stores
Category rank
#19
of 112 in Chat
Share of category
0.5%
Who installs BestChat
223 active stores · data as of 11 Nov 2026CountriesSkew versus all scanned stores
- India+3.2%
VerticalsSkew versus all scanned stores
- Home & Garden+7.6%
- Computers+2.3%
- Apparel−9.8%
Typical order valueSkew versus all scanned stores
In line with all scanned stores: none stands out beyond chance.
Alternatives to BestChat
Chat apps that BestChat stores rarely run alongside it, compared with other stores using chat apps: stores pick one or the other.
Top apps in Chat
Ranked by active installs. A category can mix apps that do different jobs, so not all of these compete with BestChat.
| # | App | Active installs | Share | Rating |
|---|---|---|---|---|
| 1 |  Inbox | 21,468 | 47.2% | ★ 4.5 (5,818) |
| 2 |  Gorgias | 8,929 | 19.6% | ★ 4.3 (708) |
| 3 |  Tidio | 2,852 | 6.27% | ★ 4.8 (1,357) |
| 4 |  Chatty (Avada) | 1,395 | 3.07% | ★ 4.9 (1,894) |
| 5 |  Richpanel | 957 | 2.1% | ★ 4.9 (136) |
| 6 | BestChat | 223 | 0.49% | ★ 4.7 (139) |
Often installed with BestChat
Apps that run on BestChat stores far more often than on the average Shopify store.
Inboxby Shopify★ 4.5 (5,818)70%of BestChat stores4.7× avg
Judge.meby Judge.me★ 5.0 (49,852)Built for Shopify52%of BestChat stores1.7× avg
Microsoft Clarityby Microsoft Clarity★ 4.6 (2,500)31%of BestChat stores2.2× avg
Collabsby Shopify★ 4.2 (450)22%of BestChat stores1.8× avg
CWILLby CWILL INC★ 4.9 (7,663)Built for Shopify11%of BestChat stores3.4× avg
Hulk Contact Form Builder B2Bby HulkApps★ 4.9 (2,042)Built for Shopify12%of BestChat stores2.6× avg
Stores using BestChat
How we count installsInstalls are detected on live Shopify storefronts, each scanned weekly. A store counts as an active install if the app was detected on its most recent healthy scan.Read the methodology